Repainted and Repaired outside of house
The preparation beforehand was incredibly thorough, and meant for example that cracks that had previously been covered up were dealt with properly, so the paint could go over a smooth surface. That was a revelation to me, as was the care you took to make sure the colour was as close as could be in matching the historic original.
These were just two examples of many where extra time was expended where necessary to do the best possible job. I am really delighted with the result.
I was very grateful to you personally for the speed with which you returned calls, and that you came to the site frequently to judge for yourself any queries that arose. Your excellent teams working on the house were all conscientious and careful, and I thought that in Tony assisted by Billy you had an outstanding pair of painters. I was most impressed at their skills and professionalism, and their intense concentration through the working day.
If and when I need decorators again, you may be sure that your firm will be at the top of my list.
With grateful thanks and all best wishes.”